Hotel Relais Saint Jacques Paris : Customer reviews and feedback Relais Saint Jacques Hotel Paris : Customer reviews and feedback Hotel Relais Saint-Jacques Paris : Customer reviews and feedback

Relais Saint Jacques Hotel

3, rue de l'Abbé de l'Epée - 75005 PARIS

Average rating from all travellers :

Global rating17/20
Reception and services19/20
Cleanliness18/20
Room and facilities16/20
Value16/20
Location and surroundings17/20

Reviews are submitted by travelers who have booked through Heart of Paris Hotels web site and have stayed in the hotel they quote.
Rating and comments are personal opinions of travelers. We don't filter reviews but allow hotels to comment them is they don't agree with them.

Comments

My room was small and bed not so comfortable (hole in the mastress). Anyway, friendly welcome and professional !
Reply from the hotel :
Thank you very much for staying in our hotel and the beautiful notes you have left to our teams. However, we are surprised to feedback on the quality of our bedding and the value for money of our hotel. Indeed, you were in a completely new room, remodeled in early January, but it may be that you have not enjoyed being in a twin room. We will be pleased to offer you a double room for your next stay if you wish. Also a room of 17 m² seems to be a very respectable size for Paris, we regret that you felt you are cramped inside our walls.

Notation : 15/20

, FRANCE

Great location, excelent staff, nice and very quite room.strongly recommend for an enjoyable weekend in Paris.

Notation : 18/20

, BELGIUM

It was perfect. Large choice of food at breakfast which was very good. Very pleasant room with correct size.

Notation : 17/20

, CANADA

A super hotel the honesty bar at the end of the night was just a fitting ending to. Great stay
Will go back and back

Notation : 20/20

, UNITED KINGDOM

Very good welcom during the whole stay

Notation : 14/20

, FRANCE

Wonderful service from everyone at the hotel and will definitely recommend to friends visiting Paris. My only suggestion would be to have the hair dryers with longer cords...quite difficult to utilize.

Best regards,
Katherine Rogers

Notation : 16/20

, UNITED STATES

The hotel was in a beautiful neighborhood. However it was very difficult to reach the sights by public transportation. The hotel was not on the same subway line as the major attractions so you always needed to transfer train lines which is confusing in Paris.

Notation : 16/20

, UNITED STATES

A delightful hotel with warm and friendly staff. Lovely robs and toiletries in the room. We would definately come back!

Notation : 19/20

, UNITED KINGDOM

I would expect, at this price level, furniture that is not MDF based (chipped and worn). Otherwise an excellent place to stay for a city break slightly off the centre of activity with the benefit of being quiet at night. Good places to eat are within close walking distance. Service was excellent both at the desk and at breakfast. One point I would make is that other nationalities do expect breakfast to be included as combined with the fee for the night does make for an expensive stay!

Notation : 15/20

, UNITED KINGDOM

We had an excellent experience at this hotel. Room cleanliness & servicing was impeccable. While compact (in the Parisien way) layout was good & they didn't feel cramped. Fantastic location & right next to Metro Luxemborg. Especial thanks to Carlos at front of hotel, a great ambassador & made everything easy. Would definitely use again ..... Bruce.

Notation : 18/20

, NEW ZEALAND

(Translated from a French review) We had the chance to enjoy a great value with a last minute booking via internet. An excellent welcome and very pleasant room. We do recommend this hotel !

Notation : 20/20

, FRANCE

WE had a fantastic stay and only wished we could have stayed longer...thank you!!!

Notation : 20/20

, UNITED KINGDOM

What a beautiful hotel on a quiet street close to Rue Saint Michele! Our stay could not have been more wonderful! The staff was superb, always friendly, helpful and accomodating. Our rooms were so cozy very comfortable and sparkling clean. We cannot wait to return!

Notation : 20/20

, UNITED STATES

We really enjoyed our stay and hotel is in a lovely quiet street. I was disappointed that internet access was not available to guests free of charge esp for checking flights etc. I would consider this as part of service

Notation : 18/20

, IRELAND

Around the Hotel

Museums and cultural places

Sights

Cafes / Restaurants

Leisure / After hours

Shopping (Boutiques - stores)

Nightlife

Cruises on the Seine river

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