Hotel Opéra Vivaldi Paris : Customer reviews and feedback Opera Vivaldi Hotel Paris : Customer reviews and feedback Hotel Opéra Vivaldi Paris : Customer reviews and feedback
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Opera Vivaldi Hotel

10, rue du Helder
75009 PARIS

Average rating from all travellers :

Global rating8/20
Reception and services10/20
Cleanliness6/20
Room and facilities3/20
Value5/20
Location and surroundings16/20

Reviews are submitted by travelers who have booked through Heart of Paris Hotels web site and have stayed in the hotel they quote.
Rating and comments are personal opinions of travelers. We don't filter reviews but allow hotels to comment them is they don't agree with them.

Comments

06/21/2011

hotel location was great and convenient. starting 20th June morning the reception in charge was rude, discourteous. i booked a cab for station night before. he just at the last moment told be that was 11.45 am that he cannot arrange a taxi. i almost missed my train. i had to run upto opera and get a taxi. where else i booked a taxi verbally night before. he could have requested for a prepay.. the 19th evening receptionist was helpful.
i hope other customers do not suffer like i did due to the lack of customer service experience of the receptionist. on top it was raining and the entrance was blocked with a huge truck. while we were loading our suitcase no one came forward to apologize of this inconvenience . as in the rain we had squeeze our way to the road to load the suitcase.
i will never stay in this hotel.

the lift is also hazardous. hope you will look into improving their service. thank you very much for your follow up
room was smelly toilet though clean a odd smell kept on coming in the room.

Notation : 5/20

NAILA C. , HONG KONG

05/16/2011

One of the worst hotel I did in Paris

Notation : 8/20

ALEXANDRE O. , OTHER COUNTRY

06/03/2010

Noise between rooms. If the guest of the next room is watching tv, it is better to watch it too. Clean but a stain on the carpet. Sheets and towels were clean.
Good equipment but the door of the bathroom bangs on the wash basin.

Notation : 12/20

vanessa b. , FRANCE
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