| Traveller reviews |
| Average rating from all travellers : |
| Reception and services | 16/20 |  |
| Cleanliness | 18/20 | |
| Room and facilities | 17/20 | |
| Value | 15/20 | |
| Location and surroundings | 20/20 | |
| Global rating | 17/20 | |
Reviews are submitted by travelers who have booked through Heart of Paris Hotels web site or partner sites and have completed their stay in the hotel.
Rating and comments are personal opinions of travellers having submitted their reviews and not all customers having stayed or Heart of Paris hotels.
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| Comments : |
05/12/2008
| Notation : 15/20 | - Robert P , UNITED KINGDOM - |
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04/29/2008
Very good location. Good size rooms. Breakfast a bit disappointing for the amount paid.
Would certainly stay there again.
| Notation : 18/20 | - Ian M , NEW ZEALAND - |
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03/07/2008
we had a very nice stay in paris the hotel was very well located and just over the road from the RER train st. from the Airport, and the metro is very close and easy to use. staff where very helpful and replied quickly to my e-mail when I asked for information, never had breakfast at the hotel as was expensive but plenty of cafe's very close by. room was quiet even though it faced the main road. A member of hotel staff recommended a resturant close by "the petite cheateau" which was expensive, but the staff and food where excellent. Overall the hotel was nice but a bit over priced for the quaility of standard. but the staff where nice.
| Notation : 14/20 | - Sheila N , UNITED KINGDOM - |
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10/06/2007
We had the best stay in your hotel, the staff were excellent, the location could not have been better and most convenient. We highly recommend your hotel to anyone who wants to have an enjoyable stay in Paris.
| Notation : 20/20 | - David R , UNITED STATES - |
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10/05/2007
We think that the room is in need of new towels...more fluffy / less thin and scratchy!
| Notation : 16/20 | - Darryl F , AUSTRALIA - |
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10/02/2007
| Notation : 20/20 | - Debbie L , UNITED STATES - |
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08/08/2007
Hotel staff was VERY helpful with everything from airport transportation, tracking lost luggage, calling our tour guide, directions, etc.
We would definitely stay at Les Rives again.
Really well located !!!!! Merci !!!
| Notation : 20/20 | - Sharon V , UNITED STATES - |
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08/02/2007
Young man at desk when we arrived was definitely new and didn't offer the kind of polished welcome you would expect for such an expensive place. Older man at the desk when we were leaving was smoking a cigarette directly under the "No Smoking" sign and the entire place smelled awful.
| Notation : 17/20 | - Rhonda P , UNITED STATES - |
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