

9, rue Gaillon - 75002 PARIS
| Global rating | 16/20 | |
|---|---|---|
| Reception and services | 18/20 | |
| Cleanliness | 17/20 | |
| Room and facilities | 14/20 | |
| Value | 15/20 | |
| Location and surroundings | 18/20 |
Reviews are submitted by travelers who have booked through Heart of Paris Hotels web site and have stayed in the hotel they quote.
Rating and comments are personal opinions of travelers. We don't filter reviews but allow hotels to comment them is they don't agree with them.
Notation : 16/20
Peggy L. , FRANCENo tea and coffee in room which was inconvenient. Otherwise ideally located in quiet street, close to Opera, Louvree, Concorde and bus & metro stops.
Notation : 13/20
Timothy S. , CyprusWhen I arrived late in the evening, the shower didn't work until next morning. Not good for a 3 star hotel even if they offered me the breakfast to compensate.
Except that point (which is enought) very well.
Notation : 17/20
jean françois d. , FRANCEGood welcome, hotel clean and good bedding. Very well located.
Notation : 17/20
Sandrine S. , FRANCEVery good welcome, very well located, very quiet. The only bad point is the breakfast room in the basement and too expensive in our mind. I would recommend this hotel anyway and would be pleased to stay here again for my next trip to Paris.
Notation : 19/20
MARIE PAULE C. , FRANCEThe best part of this hotel is it's location, close to everything and all within walking distance. The frontline staff are extremely helpful and speak English a great help for first time non French speaking tourists. The rooms need a bit of attention and do not look like the pictures on the website but overall we had a lovely experience and would recommend this hotel if purely for it's central location. Fred and Marina - South Africa
Notation : 16/20
Frederick V. , SOUTH AFRICAroom was larger than expected and well furnished. Only limitation was absence of drawers for clothing. Appreciated having a safe for valuables. Opportunity for light snack/drink room service was a pleasant surprise. Breakfast very good and price ok. Location was great - short walk to Louvre and Opera metro stop. Price was reasonable given the location. Finally, hotel is small with less than 20 rooms which avoids congestion for facilities.
Notation : 19/20
colin w. , UNITED STATESVery nice staff at reception. Room 504 very quiet. Ideal for a shopping week-end.
Notation : 19/20
jacques c. , BELGIUMNotation : 15/20
Anne-Marie B. , FRANCENotation : 13/20
Johan R. , SWITZERLAND(Translated from French) Very beautiful hotel. Rooms are not too spacious but it is enought.
Notation : 18/20
BENOIT V. , FRANCEthe internet connection did not work very well in the rooms. tht was very frustrating. it would not stay connected
Notation : 16/20
Ronald S. , UNITED STATESAlways a warm welcome and very comfortable. Centre of Paris location (which is handy for everything ) means its quite pricey for non-euro visitors.
Notation : 16/20
Martin D. , UNITED KINGDOMEverything about the hotel was excellent. The staff was very helpful and friendly. I would definitely stay at this hotel again.
Notation : 19/20
Patricia H. , UNITED STATESWe really enjoyed our stay and will let all our friends know about the hotel. Thank you for making our stay so nice. Mary Alice
Notation : 19/20
Mary Alice A. , UNITED STATESA very warm welcome from all of the staff.
Great location and good advice from the receptionist.
Notation : 18/20
Carl B. , UNITED KINGDOMThe staff at this hotel were really friendly and helpful. The location is ideal. It would have been nice if the breakfast was part of the price for the hotel room. But overall i would stay there again.
Notation : 19/20
CAROLINE O. , IRELAND
07/25/2011
Problem with air-conditioning, shower was leaking and we could not maintain the window open because it was noisy in the street. Elevator did not work.
Notation : 16/20
marcel b. , FRANCE