Hotel Gaillon Opéra Paris : Customer reviews and feedback Gaillon Opera Hotel Paris : Customer reviews and feedback Hotel Gaillon Opéra Paris : Customer reviews and feedback

Gaillon Opera Hotel

9, rue Gaillon - 75002 PARIS

Average rating from all travellers :

Global rating16/20
Reception and services18/20
Cleanliness16/20
Room and facilities14/20
Value14/20
Location and surroundings18/20

Reviews are submitted by travelers who have booked through Heart of Paris Hotels web site and have stayed in the hotel they quote.
Rating and comments are personal opinions of travelers. We don't filter reviews but allow hotels to comment them is they don't agree with them.

Comments

Notation : 18/20

, FRANCE

The room needs to be refreshed

Notation : 13/20

, FRANCE

There was strange noise in the ventilation like animals.

Notation : 12/20

, FRANCE

Very welcome. Beautiful hotel. The only remark is about the breakfast which is not good value.

Notation : 15/20

, FRANCE

We are very happy about our stay at the hotel Gaillon Opera. Just 2 remarks : we are old and it becomes hard to access the bathtub. Also, breakfast room was not large enough to welcome everybody at the same time. Evrything else was perfect.

Notation : 20/20

, FRANCE

When we entered the room, housekeeping and bed has not been done. Fortunately, seeing the mistake, the receptionist apologized and gave us another room.
Comment from Heart of Paris Hotels
Asking the customer why he rated 0 for housekeeping, he answered that everything was ok in the room where he stayed but it is an average with the fact he was given first a room where housekeeping was not done even if he did not stay in it.

Notation : 10/20

, FRANCE

Notation : 15/20

, FRANCE

We loved this hotel very much which is perfect basis to explore the most exciting and touching city of the world. We recommend to everyone!

Notation : 17/20

, HUNGARY

Notation : 17/20

, FRANCE

Problem with air-conditioning, shower was leaking and we could not maintain the window open because it was noisy in the street. Elevator did not work.

Notation : 16/20

, FRANCE

Notation : 16/20

, FRANCE

No tea and coffee in room which was inconvenient. Otherwise ideally located in quiet street, close to Opera, Louvree, Concorde and bus & metro stops.

Notation : 13/20

, Cyprus

When I arrived late in the evening, the shower didn't work until next morning. Not good for a 3 star hotel even if they offered me the breakfast to compensate.
Except that point (which is enought) very well.

Notation : 17/20

, FRANCE

Good welcome, hotel clean and good bedding. Very well located.

Notation : 17/20

, FRANCE

Very good welcome, very well located, very quiet. The only bad point is the breakfast room in the basement and too expensive in our mind. I would recommend this hotel anyway and would be pleased to stay here again for my next trip to Paris.

Notation : 19/20

, FRANCE

The best part of this hotel is it's location, close to everything and all within walking distance. The frontline staff are extremely helpful and speak English a great help for first time non French speaking tourists. The rooms need a bit of attention and do not look like the pictures on the website but overall we had a lovely experience and would recommend this hotel if purely for it's central location. Fred and Marina - South Africa

Notation : 16/20

, SOUTH AFRICA

room was larger than expected and well furnished. Only limitation was absence of drawers for clothing. Appreciated having a safe for valuables. Opportunity for light snack/drink room service was a pleasant surprise. Breakfast very good and price ok. Location was great - short walk to Louvre and Opera metro stop. Price was reasonable given the location. Finally, hotel is small with less than 20 rooms which avoids congestion for facilities.

Notation : 19/20

, UNITED STATES

Very nice staff at reception. Room 504 very quiet. Ideal for a shopping week-end.

Notation : 19/20

, BELGIUM

Notation : 15/20

, FRANCE

Notation : 13/20

, SWITZERLAND

(Translated from French) Very beautiful hotel. Rooms are not too spacious but it is enought.

Notation : 18/20

, FRANCE

the internet connection did not work very well in the rooms. tht was very frustrating. it would not stay connected

Notation : 16/20

, UNITED STATES

Always a warm welcome and very comfortable. Centre of Paris location (which is handy for everything ) means its quite pricey for non-euro visitors.

Notation : 16/20

, UNITED KINGDOM

Everything about the hotel was excellent. The staff was very helpful and friendly. I would definitely stay at this hotel again.

Notation : 19/20

, UNITED STATES

We really enjoyed our stay and will let all our friends know about the hotel. Thank you for making our stay so nice. Mary Alice

Notation : 19/20

, UNITED STATES

A very warm welcome from all of the staff.
Great location and good advice from the receptionist.

Notation : 18/20

, UNITED KINGDOM

The staff at this hotel were really friendly and helpful. The location is ideal. It would have been nice if the breakfast was part of the price for the hotel room. But overall i would stay there again.

Notation : 19/20

, IRELAND

Around the Hotel

Museums and cultural places

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Leisure / After hours

Shopping (Boutiques - stores)

Nightlife

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