Hotel California Saint Germain Paris : Customer reviews and feedback California Saint Germain Hotel Paris : Customer reviews and feedback Hotel California Saint Germain Paris : Customer reviews and feedback

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  • 1.4 km - 0.9 miFNAC

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California Saint Germain Hotel

32, rue des Ecoles
75005 PARIS

Average rating from all travellers :

Global rating15/20
Reception and services16/20
Cleanliness16/20
Room and facilities14/20
Value14/20
Location and surroundings17/20

Reviews are submitted by travelers who have booked through Heart of Paris Hotels web site and have stayed in the hotel they quote.
Rating and comments are personal opinions of travelers. We don't filter reviews but allow hotels to comment them is they don't agree with them.

Comments

11/05/2011

Nice hotel. Clean room but old fashioned

Notation : 13/20

Nathalie N. , FRANCE

09/07/2011

With a more modern decoration, it would be perfect as welcome is friendly and correct value.

Notation : 16/20

Marie-Lise H. , FRANCE

06/30/2011

staff very helphul (SPECIALLY SOPHIE) EXCELLENT LOCATION WILL RECCOMMEND TO OTHERS

Notation : 20/20

PARENTE R. , UNITED STATES

01/24/2011

Notation : 16/20

Julieanne M. , AUSTRALIA

09/20/2010

On arrival our room smelled strongly of smoke but they were happy to give us another. The hotel location is excellent and I would certainly use it again. Great room and better appointed than I had expected. Thanks

Notation : 19/20

Lara H. , UNITED KINGDOM

06/10/2010

Hi we had a great time, the staff were excellent, however the lift was not working and we chose the hotel for the lift among other things. but a great location and we had a wonderful time in Paris. thanks Paula Hutchinson

Notation : 15/20

Paula H. , AUSTRALIA

05/13/2010

Notation : 12/20

Jennifer F. , AUSTRALIA

05/10/2010

there was no hot water in my showe at 0520 on 8 May. Coyuld have doen with facility fo tea/coffee especially as the hotel did not have these facilities.

Notation : 12/20

Gurmel G. , UNITED KINGDOM

04/08/2010

There was a bit of confusion re: our room....the room shown on the web site & the room given to us was different....I questioned this upon our arrival and they offered to change our room to the one pictured on the site after it was vacated (2days)....they moved our bags to the new room for us while we were out. I was under the impression that breakfast was included in the price of our room....I was told that it was not......no problem....we went out for coffee and croissants each morn and brought them back to our room....the 3rd day a different guy was on the desk and asked us why we were going out for breakfast as it was included....last day a different guy on desk ..saw us come up from breakfast.....When I checked out he had charged us for 3 breakfasts...I questioned it and told him that another guy said that our breakfast was included..he informed me that it was not and that guy was new....after a bit of discussion and me saying that the other guy being 'new' was not my problem he reversed the breakfast charges.....I told him that the desk staff needed to be on the same page as it was not fair to the customers . Now having said that....the staff was extremely helpful in helping us with directions and suggestions....I would stay there again...location was perfect..if you love the Latin Quarter !!!!

Notation : 16/20

jane n. , UNITED STATES

03/08/2010

We had a very pleasant stay at the hotel

Notation : 18/20

andrew a. , UNITED KINGDOM

03/05/2010

Notation : 16/20

Veronique H. , BELGIUM

02/20/2010

Notation : 13/20

Chris B. , UNITED KINGDOM

11/27/2009

Notation : 19/20

Lorraine S. , AUSTRALIA

07/20/2009

Great hotel in a great position. The room was really nice and always clean. Would definately stay here again.

Notation : 16/20

Kate E. , UNITED KINGDOM

07/04/2009

On our arrival the reception could not have been better. Simon helped us with all of our needs and changed our room when the air conditioning in our room did not work. All of the desk staff spoke English. The beds were extremely comfortable with the best pillows I have ever had in Europe. I would not hesitate to recommend this hotel. Not fancy but clean and a great location.
Sharon
Canada

Notation : 16/20

Sharon K. , CANADA
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